1. What is your return policy?
A: Our return policy allows for returns within [30 of days] of receiving your order. Please see our Returns and Refunds page for more information.
2. What payment methods do you accept?
A: We accept all major credit cards.
3. How do I track my order?
A: Once your order ships, you will receive a tracking number via email. You can also log into your account on our website to view the status of your order.
4. Can I cancel or change my order?
A: We will do our best to accommodate changes or cancellations to your order, but please contact us as soon as possible to make any changes.
5. What is your shipping policy?
A: We offer [shipping options, such as free shipping over a certain amount or expedited shipping for an additional fee]. Please see our Shipping page for more information.
6. What if I receive a damaged or defective item?
A: We apologize for any inconvenience and will gladly exchange or refund any damaged or defective items. Please contact our customer service team for further assistance.
7. Do you offer international shipping?
A: Yes, we offer international shipping to select countries. Please see our Shipping page for more information and to view the list of countries we currently ship to.
8. How do I contact customer service?
A: You can contact our customer service team by email. Our customer service hours are [9:00-18:00 Monday to Friday, 10:00-17:00 Saturday to Sunday].
9. Can I use multiple promo codes on one order?
A: No, only one promo code can be used per order.
10. What is your privacy policy?
A: We take your privacy seriously and have a detailed privacy policy outlining how we use and protect your personal information. Please see our Privacy Policy page for more information.